Tourism is one of the most profitable industries in Italy. According to ENIT, in 2015 there were 1,186 billion international tourists with a 4,6% increase since the preceding year. It goes without saying that the hotel and restaurant business go hand in hand: people who travel want to get closer to local customs and that often happens through food.
A hotel can be more important to some and less to others, however, there are still certain standards to be followed such as hygiene and organization. A hotel manager is a role of big responsibility. To become a hotel manager, one needs to start pretty early: studying hospitality management and get lots of experience and never stop being curious on global trends. One of the most difficult things is, in fact, retain clients, that is make sure clients always come back happy and satisfied.
Such a figure needs to have a broad and detailed preparation. The International Hospitality Academy of Senigallia offers a 2 years course to fully prepare you for such an important role.
First of all, to work in this business, one needs to obtain the HACCP certificate. Having done so, the 2 years programs is divided into 11 modules, 4 of which are live trainings, that is trainings inside one of our partner restaurants/hotels. You start with an introduction to cuisine, eno-gastronomic history, a sommelier course, housekeeping, implants, front office, SPA to end with social media management, brand reputation, budgeting and a lot more. This is a very broad course but it will provide our students with all the necessary knowledge and skills to become a successful hotel manager.